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MI-TRAIN On Demand Webinars


First Do No Harm, Are You Sure You Want to Do That?

This session is designed for quality leaders within an EMS system interested in prioritizing patient safety within their quality improvement & assurance program.

This archived webinar is worth 1 EMS credit - Operations and 1 IC credit - Measurement and Evaluation.

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Managing Difficult Personalities, The 90/10 Rule

One of Andrea's golden rules is to be aware of how much time we invest in toxic personalities when leading and managing an EMS team. Many EMS leadership courses teach us to spend 80% on our top performers and 20% on toxic and/or disordered underperformers. Andrea will challenge that ratio and discuss the various disordered personality types we may find ourselves up against during our career and how best to manage and lead them without violating the 90/10 rule.

This archived webinar is worth 1 EMS credit - Operations and 1 IC credit - Education Administration.

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Patient Assessment, Advancing the Basics

The first 30 seconds of any patient interaction is key in determining many of the important decisions you’ll make throughout the clinical encounter. It's imperative that we get it right as EMS practitioners. Thinking fast and making important decisions quickly needs to be developed using a system.

CE Credit: 1 Patient Assessment

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EMS Program Manager Contact

Andrea Abbas MS NRP IC
EMS Programs Manager
Michigan Center for Rural Health