Strategy Group 3

General Resources

• Communication Tools
  • RELATE (information for staff training, and card).
• Engaging Members through the MICAH QN Book Club. Previous books include, In Shock: My Journey from Death to Recovery and the Redemptive Power of Hope, Who Move my Cheese, and, Leadership Secrets of Santa Clause.
• Reducing COPD Readmissions by Engaging Patients and Families in their Care and Promoting Effective Communication and Coordination of Care (presentation)

Leader Rounding Resources

• Leader Rounding Sheet
• Leader Rounding Script

Discharge Process

• Extent to Which you Felt Ready to Be Discharged
• Instructions Given on How to Care for Yourself at Home
• Speed of Discharge Process After Told You Could Go Home
• Discharge Planning Checklist

Care Transitions Solution Starters

• Medication Understanding Solution Starter
• Medication Review Worksheet
• Resource - Care Transitions: Staff Took my Preferences into Account
• Resource - Patient and Family Discharge Checklist
• Trail of Your Care Scripting, and example brochure.